Questions?

I’ve got a mail about renewing my license manually, what’s that?
Because we have switched to a different system, we would like to ask you to once manually renew your license. You can do the payment online in our shop. Have a look!  
Where can I find my ticket number?
With an EasySIGN subscription, you can use your license on any PC. Instead of a ticket number, you’ve received a username and password by email. Download the latest version of EasySIGN and sign in to the software with your new account, that’s it 🙂
The message ‘no licenses found’ pops up
Please check the following things: Do you have a valid license?
  • Do you have a stable internet connection?
  • Are you signed in?
  • Is your license not in use on another PC?
No valid license or prefer to work on mulitple PC’s at the same time? Please go to https://www.easysign.com/get-now/ After completing the order and payment you’ll receive your confirmation, invoice, download link and credentials by email. Install the latest version of EasySIGN and sign in with your new account, you’ll be ready to work!
Which version of Windows do I need to install and work with the latest version of EasySIGN?
We recommend a 64-bit system running Windows 10 or 11 (not older). Installing EasySIGN requires approximately 2 GB of free hard drive space and we recommend another 10 – 15 GB of free space for temporary files etc. We recommend 6 GB of RAM on and at least 2 GB is required. There are no specific graphics card requirements unless you are using Adobe Photoshop 2022 or higher. Then use Adobe’s specs. Depending on which old machine(s) you have, the PC may need to be equipped with the correct port. To advise on this, we need more information about the brand and type of machine and the current port used.

Are you ready to make things EASY?